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Our Service Response Guarantee:
Service When You Say.
With a Carter Customer Value Agreement (CVA), you're in control. That means that when you need service, we'll be there when you say-even the same day—or we'll pay you $500, guaranteed! That's the power of a CVA.
Learn MoreThe Cat® Central App
Get Support, Maintenance, Parts & More - All On The Go.
With the Cat® Central mobile app, you can get machine-specific information simply by scanning your equipment's unique QR code, access 24/7 support whenever you need it, and conveniently price, shop, and order parts on the go.
Learn MoreCarter Assist
Remote Troubleshooting, Expert Technical Support
If you ever get stuck mid-repair or just need some technical support, Carter Assist allows you to connect remotely to our team of experts for help troubleshooting issues, even on nights and weekends.
Learn MoreCat® Central is the must-have mobile app that provides instant access to telematics data, expert support, and genuine Cat® parts helping you effortlessly maximize your equipment uptime.
Learn MoreThis summer, take advantage of our exclusive rental offer: While your machine is being rebuilt at a Carter shop, you'll get a three-month rental for the price of one month!
Learn MoreThe Cat® Card Program gives you the flexibility to finance your parts, service, and other operational needs. Take advantage of financing as low as 0% for 12 months on new or Cat reman parts, with or without service.
Learn MoreWhen you have a Carter Customer Value Agreement (CVA) with Labor, you get service on your terms – because your time matters. Need service today? We’ll be there. Prefer to schedule it later? We’ll be there when you say.
Learn MoreThe Cat® Certified Rebuild Program will transform your end-of-life machines, systems, and components into like-new condition – at a fraction of the cost of buying new. Take advantage of 23% off parts for your in-shop repair, plus get a 3-year, 5,000-hour Extended Protection Plan (EPP). Financing options available, too!
Save NowConvert to Cat® Advansys™ today and receive Free Adaptors for your wheel loader or excavator. Plus, for select equipment you could get 50% off Base Edge + Base Edge Assemblies*. Take advantage of this special offer today.
Learn MoreSmart power modes. Efficient engines. Advanced hydraulics. Cat® excavators come packed with features that raise your money-making potential. With limited-time financing, now is the time to save big on these mighty machines.
Learn MoreWhen hose failure happens, Carter Machinery's hydraulic hose repair experts are dedicated to getting you back to work faster. And now, at select locations, we’ll build you a replacement in less than 30 minutes or it's free!*
Learn MoreOur Fuel Payback Credit delivers an immediate return on your new machine investment. Buy a qualifying new Cat Dozer, Excavator, Motor Grader, Track Loader, or Wheel Loader and get account credit for the first 1,500 hours or 24 months of fuel (whichever comes first).
Learn MoreFor a limited time only take advantage of finance rates as low as 0% and zero down payment on qualifying machines. Plus, you’ll receive a Cat Customer Value Agreement (CVA) with your purchase.
Learn MoreWashington, D.C. – June 13, 2025 — Carter Machinery and the Washington Commanders have joined forces in a new multi-year partnership, uniting around the shared values of grit, progress and a deep commitment to the region’s future.
Read MoreRICHMOND, Va. April 2025 — Carter Machinery is proud to announce the return of its flagship event, Carter Con Expo, taking place June 11-12 at Meadow Event Park in Doswell, with an expanded two-day lineup of demonstrations, experiences and the ever-popular Cat® Global Operator Challenge.
Read MoreBALTIMORE, MD – April 1, 2025 — Carter Machinery, a leading provider of construction and heavy equipment solutions, announced a three-year partnership with the Baltimore Ravens, officially becoming the NFL team’s proud equipment partner.
Read MoreCarter Machinery’s humble start began in 1928 serving Virginia and southeastern West Virginia. As our customers’ needs changed over the years, we evolved too by continually adding new products, services, and locations, with exponential growth occurring after our 2020 acquisition of Alban Tractor Company. Today, our footprint spans the Mid-Atlantic with over 30 locations throughout Virginia, West Virginia, Maryland, Delaware, and the District of Columbia. We sell, rent, and support the full line of Cat® equipment, engines, and electric power generation systems, backed by the best parts availability, most diverse rental fleet, and an expert service team working together to enable our customers’ highest level of success. Our ongoing investment in people, infrastructure, technology, and tooling continues to position us as one of Caterpillar’s leading dealers in North America and throughout the world.
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