Peak Performance with a CVA

A Customer Value Agreement (CVA) with Carter Machinery helps you stay ahead of unexpected delays and downtime by keeping your machines operating at peak performance with regularly scheduled maintenance and parts delivery. Whether you want parts shipped straight to your door, a qualified service technician to come to your jobsite, or a total maintenance and repair solution, your Carter CVA is on your terms.

Through the end of 2023, we’re making it even more affordable to choose a custom CVA by offering 20% off new CVAs* for Cat^® and non-Cat machines. Build the CVA that best suits your business’s needs and budget, and then get back to doing what you do best – running a successful operation.

Convenient MAINTENANCE

• Worry-free, regularly scheduled maintenance and replacement parts – we keep track of it for you
• 30+ Carter service locations and on-site maintenance options available, including after-hours support
• Genuine Cat® Parts when and where you need them

SECURITY OF EXPERT CARTER SUPPORT

• Expert advice and support from Carter Machinery’s dedicated CVA team
• Customized plans that offer troubleshooting, diagnostics, repairs, and more
• Reliable service from Carter’s certified technicians

EQUIPMENT HEALTH MANAGEMENT

• Maintenance alerts on connected machines as they approach service intervals
• 24/7 asset monitoring through the Cat App and VisionLink^®
• Inspection results through Cat Inspect

OWNERSHIP ADVANTAGES

• Flexible payment options – whether your CVA is for a new, used, or existing machine in your fleet (Cat and other brands)
• Instructions and how-to videos to help with do-it-yourself maintenance
• Transferrable coverage – where your machine goes, your CVA goes too