Field Technicians (31 Years)

Field Technician Bill

Read More Stories

Explain your path to your current job. 

After high school, I attended Nashville Auto Diesel College, and got my degree, and then accepted a job in the tractor shop at Carter in Richmond. I remember my mother being upset that I was taking a job in Richmond as opposed to back home in Lewisburg. But she didn’t realize then that I was beginning a career that is now 30 years and counting. After working in the tractor shop for about 5 years, I was put on machine rebuilds in the shop. After completing one rebuild on a machine in the shop, it had some problems after getting to the jobsite. I will never forget my Service Manager sending me into the field in a snowstorm to fix it. Funny thing is, I haven’t been out of the field truck since.  

What’s a typical day like? 

Here in Richmond, we have a scheduler we use – each morning you pick what job you want to go to. Over time, you get to know the customer, so when I see them on the list, I just go and help them out.  It’s nice to get out and meet new people. What’s nice is that it’s not the same thing every day – you get to see new equipment and you get to challenge yourself each day.   

Why did you want to work for Carter? 

Ever since I was 8 or 9 years old, I wanted to work at Carter. Growing up near the coal mines, I would see those trucks come and go and I remember telling my mom, “I’m going to work on those machines one day.” She didn’t realize how serious I was.    

Why have you stayed for so long? 

I’ve met really good people here, and the retirement is up there in the top two reasons as well – the retirement benefits are outstanding. But really, the people here are the best and really enjoyable to work with.   

Were you always mechanically inclined? 

Yes, I was always working on cars growing up. My mom could never keep an electric can opener in the house because I’d tear it apart. When I was 10, I did an engine swap by myself. I was always tearing things apart and rebuilding them.  

Tell us about what you enjoy doing when not at Carter. 

I enjoy spending time with my wife, Jenni, and our 16-year-old son, Terrence. I keep busy at home, enjoying riding on my Harley, helping neighbors, and restoring antique farm tractors.   

Payment Calculator

Payments calculated using this tool are estimates only and do not include applicable taxes, insurance, and other fees. Actual prices, interest rate, and payments may be different. Financing payment calculations are based on APR and term. Actual payment and terms are subject to approved credit with Cat Financial Services Corporation or other funding sources. Not all customers will qualify.