Does Your Company Qualify For Tax-Exemption?
If your business qualifies for a tax exemption, a properly completed exemption certificate must be submitted to Carter Machinery’s Tax Department. Our team will review the certificate and contact you if any of the information received is incomplete.
Tax rates are determined by the shipping address of an order. In Virginia, when the sale and delivery occur within state lines, sales tax is based on where the sale originated (situs of sale). Tax on your order will be adjusted based on the certificate if processed prior to the order invoicing. For a credit of tax on an invoiced order, please contact your Account Representative.
State laws require Carter Machinery to have exemption certificates from all customers who claim a tax exemption. If the exemption certificate is not received, Carter Machinery is required by law to charge tax in all US States and the District of Columbia except DE, MT, NH & OR. Sales shipped outside of the United States will be assessed the applicable tax.

Submit Your Tax Exemption Certificate
If you are a current Carter Machinery customer or work with one of our subsidiaries, including Carter Rental – The Cat Rental Store® or SITECH® Chesapeake, please submit your completed certificate here:
To create a Tax Exemption Certificate, select the Create Tax Exemption button above
- Click to add an exemption certificate.
- Select the exempt state(s).
- Select the exemption you are claiming.
- Enter your company details.
- The form required to claim an exemption will be identified. Note: Some exemptions require a state-issued form to be submitted.
- If a certificate must be uploaded, you will be prompted to select the file and provide the requested information.
- Once all information has been provided, select submit.
- The completed certificate or uploaded document will be submitted to the Tax Department.
Please keep in mind the following points when emailing your certificate:
- Documents such as IRS letters, W-9’s and state issued permits/licenses are not acceptable forms to claim a tax exemption.
- Provide your state-issued number (ex. Tax ID, Exemption Number, etc.) on a valid exemption certificate.
- If submitting a certificate requiring a description of exempt items, the section must be completed and indicative of products purchased.
- Verify the name on your exemption certificate matches the name on the account.
- Certificates requiring a signature must be physically signed to be valid.
- Certificates must be completed in their entirety.
- Uploaded documents must be in an electronic format (.pdf).
Submit certificates to taxforms@cartermachinery.com
Questions
Our Tax Department is available Monday through Friday from 8:30am to 4:00pm EST. Feel free to email us and we will respond promptly to your request.
Notices
Carter Machinery does not provide tax or legal advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax or legal advice. Please consult your tax advisor.